PAYMENT
I accept payment via PayPal which accept all major credit cards. Payment must be received prior to shipment. Please contact me if you need more time. If your transaction has not been paid and I have not been contacted within 48 hours, the sale or custom listing will be canceled.
PayPal payments by e-checks must clear before your order will be shipped. It may take up to 6-8 days for checks to clear.
Please note that all applicable taxes will be charged to Canadian customers:
HST
• British Columbia: 12%
• New Brunswick: 13%
• Newfoundland and Labrador: 13%
• Nova Scotia: 15%
• Ontario: 13%
5% GST
• Manitoba
• Prince Edward Island
• Saskatchewan
• Alberta
• Northwest Territories, Nunavut or the Yukon
5% GST + QST 9.5% combined
• Quebec (approx. 14.98%)
TURNAROUND
All items are MADE TO ORDER and will be ready to ship within 2 weeks of your completed purchase.
SHIPPING TRANSIT
All orders are shipped from Canada to your Etsy address using Canada Post.
Here are the usual transit (without guarantee). There's no tracking number excepted for canadian orders.
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Canada
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- Transit time is 2-7 working days with expedited parcel
- Insurance of $100CAD is included for loss and damage
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United States
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- Transit time is usually 4-10 working days but is not guaranteed
- Airmail packet, insurance of $100CAD is included for loss and damage
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International
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- Transit time is usually 7-14 working days but is not guaranteed
- Airmail packet, insurance of $100CAD is included for loss and damage
Note: Transit time can be modified by customs of the destination country.
International customer are responsible for duties or custom fees incurred in the country of receipt.
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In a hurry?
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I can upgrade to a quicker service. Contact me for a shipping quote.
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Packaging
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In order to keep the shipping cost low and to keep planet earth happy, I try to use recycled material. But when it's not possible, please try to reuse on your side. Thank you!
REFUNDS AND EXCHANGES
My goal is to produce a high quality product and my images and descriptions are as close to the real product as possible. Therefore, I only accept return in the occurence that an incorrect item has been shipped.